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Our Policies

Returns and Exchanges

30 days to return or exchange. No complications.


Returning Your Order

You may return your item within 30 days of receiving your order. To be eligible, items must be unworn, unused, and returned in their original packaging with all inclusions intact.

Once your return has been received and inspected, a refund will be issued to your original payment method. Please allow a few business days for the amount to reflect with your bank or card provider.

Return Window 30 days from receiving
Return Shipping Customer's responsibility
Please note: Unapproved returns or items sent without prior communication may not be accepted. Always reach out to us first.

Exchanging For A Different Piece

Exchanges are welcome within 30 days of receiving your order, subject to availability. Items must be unworn, unused, and returned in their original condition and packaging.

Please note that shipping charges will apply for both returning your item to us and dispatching your new piece.

A Note On Earrings

All earrings are final sale for hygiene reasons. We ask that you check sizing and product details carefully before purchasing.

Have a question about a specific pair before buying? Get in touch.

Starting A Return Or Exchange

To arrange a return or exchange, please contact us with your order number and a brief description of the reason. We'll guide you through the next steps.

  • Have your order number ready
  • Let us know whether you'd prefer a return or exchange
  • Wait for confirmation before sending anything back
  • Pack items securely in their original packaging

Our Manufacturing Warranty

Every NOBLEMEN. piece is backed by a 6-month manufacturing warranty from the date of purchase, covering production faults and defects. This warranty applies once per item. If the same piece experiences a subsequent issue, it falls outside the scope of this coverage.

Should your piece qualify for a warranty replacement, return shipping to us is at your cost. Once inspected and approved, we'll cover the shipping on the replacement sent back to you.

What Is & Isn't Covered
Covered
  • Faulty clasps, chains, or closures
  • Breakage caused by production defects
Not Covered
  • General wear and tear from daily use
  • Damage from misuse or accidents
  • Loss or theft
  • Gift-with-purchase or heavily discounted pieces